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Equipment Support Specialist

Research & Analysis Ref: MK210417 new
Job Location:
Required Language: German Employment type: Permanent Salary: €40,000 - €47,093 per annum
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Description

A leading food services company proving support to up to 40,000 restaurants worldwide.

Summary of the role

To ensure that restaurants around Germany and other European countries have all the best technical food-related equipment, at the best price. This will help guarantee the success of the restaurant

Duties

Liaising with equipment suppliers and manufacturers across Germany, America and the rest of Europe
Negotiate best prices, price reductions and warrantees
Establish and manage Service Leve Agreements
Source equipment from new suppliers where possible
Support your clients in organising the repair and maintenance of equipment with new & existing suppliers
Establish performance measures for equipment
Constantly survey your clients to ensure they are happy with both the equipment and their suppliers
Deal with customer complaints with regards to the performance of equipment
Manage your supplier relationships
Liaise with Purchasing Managers in Head Office

Requirements

Supplier management experience
Experience of working with catering equipment sector
Experienced in sourcing new suppliers
Fluent German and English
Location: Germany , Neuss

Language Required: Fluent German

Salary: €47,093 + €10,000 car allowance

Sector : Food & Restaurant services and Hospitality
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