Customer Service Specialists – Events

Job Location:
Required Language: Japanese Employment type: Temporary Salary: £10 - £11 per hour


We are looking for experienced and dedicated customer service advisors to support our client with organisation of an international festival.

Location: Paddington (travel to France for best performers included).

Duration: End of January - June 2017

Languages needed: Portuguese, Mandarin, Japanese or Spanish

Pay: 10 - 11.50 per hour depending on experience + holiday pay

Working hours: 7.5 between 7:30 and 9 pm on shift

You will be the first point of contact for the agencies and companies entering work into the festival.

Key responsibilities:

Building relationships with the new and existing clients (NO COLD CALLING).
Engaging in cross-selling awards categories
Informing customers of new initiatives
Answering general questions
Saving and tracking correspondence on Salesforce


Proven customer service experience (ideally 2 years and more)
BTB experience of advantage
Passion for creativity
Salesforce experience desirable
Competent in Excel and Word

Please send me your updated CV to if you are interested.

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