Job Vacancy in Central London - City
Job Vacancy Description:
• Handling incoming and outgoing calls from clients regarding various aspects of their accounts, across all product types.
• Liaising with Back Office to resolve client/payment related queries
• Liaising with Trading desk to resolve trading disputes
• Answering clients’ email enquiries and communicating via the client's forum and online chat
• Liaising with IT support regarding in-depth technical queries
• Providing and assisting clients with account reports such as history, open positions, statements and contracts upon request
• Processing new applications in accordance with KYC and AML
• Using various database identification checks for new applications
• Talking to prospective clients and passing leads to the Sales Department
• Assist management in global business development projects
• Assisting Compliance with complaints, advising of any suspicious trends/money laundering activity on clients’ accounts in accordance with money laundering rules
• Handling incoming and outgoing calls from clients regarding various aspects of their accounts, across all product types.
• Liaising with Back Office to resolve client/payment related queries
• Liaising with Trading desk to resolve trading disputes
• Answering clients’ email enquiries and communicating via the client's forum and online chat
• Liaising with IT support regarding in-depth technical queries
• Providing and assisting clients with account reports such as history, open positions, statements and contracts upon request
• Processing new applications in accordance with KYC and AML
• Using various database identification checks for new applications
• Talking to prospective clients and passing leads to the Sales Department
• Assist management in global business development projects
• Assisting Compliance with complaints, advising of any suspicious trends/money laundering activity on clients’ accounts in accordance with money laundering rules
Job Vacancy Details
| title | |
|---|---|
| Language | German |
| Other Language | English |
| Other Language | |
| Contract Type Description | Permanent |
| Job Type Description | Finance & Accountancy |
| Job Type Description | |
| Job Type Description | |
| Job Type Description | |
| Salary | |
| Is Hourly? | |
| Location | Central London - City |
| Area Postcode | |
| Start date | |
| Duration | |
| Contact name | SM |
| Telephone | 020 7092 3939 |
| stephanie@appointmentsbilanguage.co.uk | |
| Fax | |
| Date posted | 13/12/2011 |
| Reference | SMGRCS1 |
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